Privacy Policy

Effective Date: August 4, 2025 Last Updated: January 31, 2026

1. Introduction

ComplyAIQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, register for our credentialing programs, or interact with our services.

2. Information We Collect

We may collect the following types of personal information:

  • Identity Data: Name, email address, phone number, professional title, organization

  • Credentialing Data: Exam registration details, scores, certifications earned

  • Technical Data: IP address, browser type, device information, cookies

  • Usage Data: Pages visited, time spent, interactions with content

  • Payment Data: Billing address, transaction details

    Payment information is processed directly by secure third-party payment processors. We do not store full credit card numbers on our servers.

3. How We Use Your Information

We use your information to:

  • Administer credentialing programs and exams

  • Provide access to educational resources and tools

  • Communicate updates, confirmations, and support

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving services, maintaining credential integrity, fraud prevention, and ensuring exam security)

5. Sharing Your Information

We may share your information with:

  • Service Providers: Hosting, analytics, payment processors

  • Credentialing Partners: If applicable, for verification or recognition

  • Legal Authorities: When required by law or to protect rights

We do not sell your personal information.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences via your browser settings or our cookie banner.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Withdraw consent at any time

  • Request data portability

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of certain data sharing. We do not sell or share personal information for cross-context behavioral advertising.

To exercise these rights, contact us at contact@complyaiq.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting.

9. Data Retention

We retain personal data only as long as necessary for credentialing, legal, or operational purposes. Credentialing and certification records may be retained for extended periods to support verification, auditability, exam integrity, and regulatory or professional inquiries.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

11. International Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at: contact@complyaiq.com.